Refund policy

Please email ofgreatvaluejewelry@gmail.com with your order number and the item(s) you would like to return for store credit only within 7 days of receiving your order. Please allow up to 48 business hours for a response as we're a small team.

Returns must be in new and unworn condition and in original packaging. We reserve the right to deny the return or exchange for items received after this time or to send the items back to you if not in the condition they were initially sent out in.

Unfortunately, personalized items cannot be exchanged or returned unless we have made a mistake in what you requested.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

You can always contact us for any return question at ofgreatvaluejewelry@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable/exchangeable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.